Questions to Ask and Things to Keep in Mind When Looking for Long-Term Senior Care Options During the Pandemic

  • This could mean no visitation in person for the first 14-days of move in. You may be asked to view the community virtually or with a “peek-a-boo” tour.
  • How has the community altered programs like exercise, entertainment, social activities like bingo and everyday activities like eating meals?
  • While there are HIPAA protocols to protect privacy, the community may still provide you with the number of active and previous cases of COVID-19 in the building.
  • Is there a quarantine period? Some communities do require a 14-day time period that limits visitation; however, this time is used to ensure the safety of residents.
  • What is their policy with Personal Protective Equipment (PPE)? Do they feel they have an adequate supply to protect them from infection?
  • Is the staff trained on appropriate use of Personal Protective Equipment?
  • Do they have enough of these supplies to “decontaminate” as needed?
  • Are they screening staff members for signs of illness, and providing them with education to reduce their exposure to COVID-19 from other health care facilities and the community?
  • What is the facility doing to prevent infections?
  • What other preventative measures do they have in place?
  • What is their plan for testing residents and staff?
  • What level of medical care can they provide if needed?
  • What will happen to older adults who get the infection after moving out and then need medical care?
  • What will happen to ones who get the infection after moving out but then recover? Will the facility let them re-enter?
  • Do they accept COVID-19 positive residents?
  • Do they accept COVID-19 recovered residents?
  • Do they require testing prior to move in?
  • How will they communicate to the residents and families if someone in the community has COVID-19?
  • How will they communicate updates and changes to the residents and families?

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